Shipping & Return Policy

Shipping Policy

Any product purchased will ship within 30 days from the time the order is processed and will be shipped via FedEx, UPS, USPS, or other common carrier. If you have any questions concerning the status of your order, please contact our customer service department.

Return & Refund Policy

30-Day Money Back Guarantee. Your satisfaction is important to us. If you are unhappy with your merchandise for any reason, simply return the product within 30 days of receipt for a refund of the purchase price (Less 15% restocking fee and S&H). Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing contents may be denied a return.

A return authorization (RMA) is required for any return. Please call (619) 480-3876 x11 between the hours of 8:00AM – 5:00PM PST. The quickest and easiest way to contact us 24 hours a day is by going to https://www.customerstatus.com/. Please allow 24-48 hours from placing your order until it is updated in our systems.

ATTN: Returns
RMA: ______________
DVC Cleaner, Inc.
6380 McLeod Drive #5
Las Vegas, NV 89120

Customer Service

If you are inquiring about the status of your order, please click here. Please allow 24-48 hours from placing your order until it’s updated in our systems.

For customer service, please call 619-480-3876 x11 between the hours of 8:00AM – 5:00PM PST. We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided.